How can we help you?/Billing & Plans/Upgrading or canceling your subscription
Billing & Plans

Upgrading or canceling your subscription

Learn how to upgrade, downgrade, or cancel your JobIntel.ai subscription.

4 min read
956 views
beginner
SubscriptionUpgradeCancel

Managing your JobIntel.ai subscription is simple and straightforward. Whether you want to upgrade to access more features, downgrade to save costs, or cancel your subscription entirely, this guide will walk you through each process step by step.

Upgrading Your Subscription

Upgrading your subscription gives you access to more AI-powered features, increased usage limits, and priority support. You can upgrade at any time, and the changes take effect immediately.

When you upgrade, you'll only pay the prorated difference for the current billing period.

How to Upgrade Your Plan

1

Access Billing Settings

Navigate to your account settings and click on the 'Billing & Subscription' section.

2

Choose Your New Plan

Review available plans and select the one that best fits your needs. Compare features and pricing.

3

Confirm Upgrade

Review the billing changes and confirm your upgrade. Your new features will be available immediately.

4

Update Payment Method

If needed, update your payment method to handle the new billing amount.

Downgrading Your Subscription

You can downgrade your subscription at any time if you need fewer features or want to reduce costs. Downgrades take effect at the start of your next billing cycle.

When you downgrade, you'll retain access to your current plan features until the end of your current billing period.

How to Downgrade Your Plan

1

Review Current Usage

Before downgrading, check your current usage to ensure the lower plan meets your needs.

2

Select Lower Plan

Choose the plan you want to downgrade to and review the feature differences.

3

Schedule Downgrade

Confirm the downgrade, which will take effect at your next billing cycle.

Canceling Your Subscription

If you decide to cancel your JobIntel.ai subscription, you can do so at any time. Your account will remain active until the end of your current billing period.

After cancellation, you'll lose access to premium features but can continue using the free tier.

How to Cancel Your Subscription

1

Export Your Data

Before canceling, consider exporting any important data like cover letters or CV analyses.

2

Navigate to Cancellation

Go to your billing settings and click on 'Cancel Subscription'.

3

Provide Feedback

Optionally provide feedback about why you're canceling to help us improve.

4

Confirm Cancellation

Review the cancellation terms and confirm your decision.

Understanding Billing Cycles

JobIntel.ai offers both monthly and annual billing cycles. Understanding how these work helps you make informed decisions about subscription changes.

Annual subscriptions offer significant savings compared to monthly billing.

Billing Cycle Tips
  • Monthly plans are billed every 30 days from your subscription start date
  • Annual plans are billed once per year and offer 2 months free compared to monthly pricing
  • Upgrades take effect immediately with prorated billing
  • Downgrades and cancellations take effect at the next billing cycle
  • You can switch between monthly and annual billing at any time

Subscription Management FAQ

Will I be charged immediately when I upgrade?

Yes, when you upgrade, you'll be charged the prorated difference for the remaining time in your current billing cycle. Your new plan features are available immediately. The billing system automatically calculates the exact prorated amount based on your billing cycle.

Can I cancel anytime without penalties?

Yes, you can cancel your subscription at any time without any cancellation fees. You'll retain access to premium features until the end of your current billing period.

What happens to my data if I cancel?

Your account data is preserved for 90 days after cancellation. During this time, you can reactivate your subscription and retain all your data. After 90 days, premium data may be deleted.

Can I get a refund if I downgrade or cancel?

Refunds are handled according to our refund policy. Generally, we offer prorated refunds for annual subscriptions canceled within 30 days of payment.

How do plan changes affect my billing date?

Upgrades are processed immediately with prorated billing, but your billing date remains the same. Downgrades take effect at your next billing cycle. You can change between monthly and annual billing cycles at any time.

Ready to manage your subscription?

Access your billing settings to upgrade, downgrade, or manage your JobIntel.ai subscription.

Related Billing Topics

Learn more about managing your JobIntel.ai billing and payments