Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your data.
Our Privacy Principles
We only collect the data we need to provide our services.
We are open and honest about what data we collect and how we use it.
You have control over your data and can view, change, or delete it at any time.
Information We Collect
Information You Provide to Us
- • Account information: Name, email address, password during registration
- • CV data: Work experience, education, skills that you upload
- • Application information: Job postings, cover letters, application status
- • Communication: Messages you send to us or exchange through our platform
- • Payment information: Credit card data and billing addresses (securely processed by third parties)
Automatically Collected Information
- • Usage data: How you interact with our platform, pages visited, clicks
- • Device information: IP address, browser type, operating system, device identifiers
- • Analytics: Performance metrics and error reports to improve our services
- • Cookies: Small files to personalize and improve your experience
How We Use Your Information
- • Analyze your CV and provide improvement suggestions
- • Create personalized cover letters based on job postings
- • Provide interview preparation and career guidance
- • Match you to relevant job postings and opportunities
- • Enhance our AI algorithms and recommendations
- • Develop new features based on user behavior
- • Identify and fix technical issues
- • Provide personalized customer support and assistance
Data Security
Industry-Leading Security Measures
We implement robust security measures to protect your personal and professional data:
- • End-to-end encryption for all data transmissions
- • AES-256 encryption for stored data
- • Regular security audits and penetration testing
- • SOC 2 Type II compliant infrastructure
- • Multi-factor authentication for additional protection
- • Secure backup and disaster recovery procedures
Your Rights
Access & Portability
You have the right to access all your data and export it in a structured, machine-readable format.
Correction & Updates
You can update your personal data at any time through your account settings or contact us to make corrections.
Deletion
You can delete your account and all associated data at any time. This action is irreversible.
Opt-Out
You can opt out of marketing communications at any time and restrict data processing for certain purposes.
Data Sharing
We Never Sell Your Data
JobIntel.ai never sells, rents, or trades your personal data. Your privacy is not for sale.
We only share limited data with trusted third-party providers who help us deliver our services (such as hosting and payment processing).
AI Processing (OpenAI)
Use of OpenAI for AI-Powered Features
We use OpenAI services to provide our AI-powered features such as resume analysis, cover letter generation, and career guidance.
Your Data and OpenAI:
- • OpenAI has no right to use your data to train their AI models
- • Your data is used exclusively to process your requests via the OpenAI API
- • OpenAI does not permanently store your data sent via the API
- • We have an Enterprise agreement with OpenAI that includes additional data protection guarantees
- • All data is transmitted to OpenAI in encrypted form
- • We only send the minimum necessary data to fulfill your request
Data Storage and Server Location
Your data is stored and processed on servers located in the United States. We use professional cloud hosting services that meet industry-leading security standards.
International Data Transfers
As our servers are located in the USA, data from EU users is transferred to the United States. We ensure appropriate safeguards are in place:
- Standard Contractual Clauses (SCCs) pursuant to Art. 46 GDPR for all EU data transfers
- Regular assessment of data protection risks and implementation of additional safeguards
- Encryption of all data during transmission and storage
- Compliance with US data protection laws and best practices
Children's Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children under 16 without explicit parental consent.
Policy Changes
We may update this privacy policy occasionally. We will notify you of significant changes via email or through our platform. Continued use after changes constitutes your consent to the updated terms.
Contact Us
For questions about this privacy policy or your data rights, please contact us:
Email: support@jobintel.ai
Address: Eichenweg 34b, 9581 Ledenitzen, Austria
Data Protection Officer: Andre Prochiner