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Technical Support

Data synchronization and backup issues

Resolve sync conflicts, missing data, and backup problems with JobIntel.ai cloud services.

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intermediate
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Having trouble with data synchronization or backup on JobIntel.ai? This guide helps resolve sync conflicts, missing data issues, and ensures your information is properly backed up across devices.

Common Sync Issues

Data synchronization problems can cause inconsistencies between devices or result in lost changes.

Sync Problems

1

Sync Conflicts

Changes made on multiple devices conflict with each other.

2

Missing Data

Recent changes or uploads not appearing on other devices.

3

Slow Sync

Data taking too long to synchronize across devices.

4

Sync Failures

Complete failure of synchronization process.

Backup and Recovery

Ensuring your JobIntel.ai data is properly backed up and can be recovered when needed.

Sync Best Practices
  • Check sync status regularly in your account settings
  • Ensure stable internet connection during sync operations
  • Log out and back in to force a complete sync refresh
  • Export important data manually as additional backup
  • Contact support if sync issues persist beyond 24 hours
  • Avoid making simultaneous changes on multiple devices
  • Clear browser cache if sync appears stuck

Data Sync FAQ

How often does JobIntel.ai sync my data?

Data syncs automatically every few minutes when you're actively using the platform. Major changes like document uploads or profile updates sync immediately. Manual sync can be triggered by refreshing the page.

What happens if I lose internet connection while working?

JobIntel.ai saves your work locally and will sync changes once internet connection is restored. Important: don't close the browser tab until sync is complete to avoid data loss.

Data not syncing properly?

Our technical team can help diagnose and resolve complex synchronization issues.

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